Ordering & Shipping Information Center:
At Europelli, your complete satisfaction is my premier focus.  In an effort to expedite your order
as quickly as possible, I respectfully ask that you follow these suggested guidelines:
The first thing you'll likely notice is that there are no drop down menus or "add to your cart" options.  The vast majority of straps are custom handmade to order.  It's always been my belief that the more I know about the watch a strap is intended for, and how it will be worn by the owner, the further it can be customized and tailored for the best fitment.  This is why an e-mail or phone call is mutually beneficial and the best way for both of us to achieve our desired results.  For your convenience, a phone number and e-mail address has been provided on every page.


1.  Browse the Website, making sure you visit all of the models within our collection.

2. Select your new strap(s) and consider the following:
     Color of the strap and stitching
     Item description or stock number
     Shipping and insurance preferences

3.  After determining your selections, simply e-mail or phone me with the item description or stock number  which can be found directly below its respective photograph.  This will ensure that the item is available prior to purchase.  Honestly, I prefer that U.S. customers use my Customer Service number as the first choice in contacting me if you are ordering a custom handmade strap.  It will offer you immediate assistance and I can spend as much time as you like in order to tailor it to your needs. 

4.  Upon receipt of your inquiry, I will reply with a confirmation of availability, answer any questions you may have, and include both an Order Summary and PayPal® invoice.

5.  You may then use PayPal® to check out at your convenience.

PayPal® is the preferred method of payment and it offers you several benefits.  It is both convenient and secure, in addition to giving you an instant receipt and same day shipping by 3:00pm CST, Monday-Friday.  Europelli is a Verified Premier Account holder.  I will no longer accept International electronic wire transfers for small purchase items, but International PayPal® payments are always welcomed and accepted.  Domestic wire transfers allowed with a $12.00 fee that my bank charges.
Shipping Information & Insurance Policy:
1.  After calculating your product total, insurance coverage may be added using the chart below as a reference.  Insurance is highly recommended since a third party is in control of the package once it is sent for delivery.  Europelli will not be responsible for lost or undelivered packages which are not insured. I will always be able to provide you with proof of shipment.  There will be no exceptions to this policy, so I urge you to request and add inexpensive insurance coverage.  International orders can be insured ONLY with Global Express delivery.  Please request this service when ordering if you would like insurance coverage.

2.  Orders which are received, confirmed, and completed by 3:00pm CST will ship that day.  I ship every day, Monday thru Friday.  Orders processed after these times will be shipped the following business morning.
Calculate insurance postage by using the dollar amount of the product total prior to shipping.
Select your shipping preference:
Add insurance protection:
$11.50
$24.00
$2.55
$3.15
$5.25
$2.00
$6.45
$7.65
$8.80
$9.99
Domestic USPS Priority
(2-3 Business Days)

Includes:
Online Tracking
Delivery Confirmation
Full Insurance Coverage for
1 custom strap.

Add $2.35 for each additional custom strap to be insured.
Domestic Express
(Overnight to most locations)

Includes:
Online Tracking
Delivery Confirmation
Insurance Coverage up to $200
0.01-$50.00
$50.01-$100.00
$100.01-$200.00
$200.01-$300.00
$300.01-$400.00
$400.01-$500.00
$500.01-$600.00
$600.01-$700.00
E-mail:  europelli@comcast.net  Phone:  (219) 309-9694
The rates below are for custom handmade straps, which ship fully insured when the service allows.  Regular straps and buckles will be slightly less due to the reduced value.  Updated on 1/17/16.
Available to you by Telephone or E-mail.

In an effort to offer you the best possible service, I kindly ask that U.S. customers phone me at:  (219) 309-9694.  This is particularly true if you want to build a custom handmade strap.  My Customer Service line will enable me to answer all of your questions immediately, in far greater detail and in the most efficient way possible.

You are invited to call anytime during the hours below.
I am in the Chicago area, which is GMT -6.


Monday-Friday:  9:00am - 8:00pm, CST
        Saturday:  9:00am - 6:00pm, CST
Sunday:  10:00am - 5:00pm, CST

PHONE:  219-309-9694



Of course, I am also available to you by e-mailing your order or questions to:  europelli@comcast.net .  You can also use the "Contact Me" button that can be found on every of the website.  Expect to receive a reply that is prompt, friendly, and detailed.

Thank you!
Domestic Packages Shipped Within the United States
International Packages Shipped Outside the United States
Domestic:  Available for all delivery service options.

International:  Not available for First Class Airmail or Global Priority.  Request Global Express service if you want                             your package to be insured.
Contact Me
Please click here to read our Return Policy.

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All rights reserved
USPS First Class
Domestic & International
USPS Priority
Domestic & International
USPS Express
Domestic & International
Domestic USPS
First Class

Includes:
Delivery Confirmation
$4.25
Effective 1/17/16:  USPS has changed the way international fees are calculated.  The international fees indicated above apply to 90% of these shipments.  As a result, a personalized and exact shipping quote will be given based on your location and speed of service you prefer.  *The estimated shipping times quoted will not account for Customs delays, which can sometimes add several days to the delivery.


*Effective 1/11/13, non-trackable First Class packages will no longer be sent to Russia.  Shipments to Russia will be sent via USPS Express only.  No exceptions.
USPS First Class Airmail
(Allow up to 14 Business Days)

$15.00
USPS First Class
Canada


$10.85
USPS Global Priority
(Allow 6-10 Business Days)

$32.50
USPS Global Express
(Allow 3-5 Business Days)

Includes:
Online Tracking
Delivery Confirmation
Insurance Coverage up to $200

$64.00